Emergency Contacts

West Point Campus Safety Office: 706-385-1459
West Point Office Location: Room 149
Point Living Community Office Location:  Point Living Community Clubhouse
PAC Security Officer:  Monday- Friday: 8:00 a.m. – 10:00 p.m. Phone: 404-232-5420
Point Living Community Security Officer: 706-457-2832


Lanier Memorial Hospital (Valley) – 334-756-9180
Poison Control Center (AL) 1-800-462-0800/(GA) 1-800-282-5846

Law Enforcement Agencies
West Point Police:  706-645-2226
Valley Police:  334-756-5200
Lanett Police: 334-644-2146
East Point Police: 404-559-6226

Sheriff’s Department
Troup County GA : 706-883-1616
Harris County GA:  706-628-4211
Chambers County AL:  706-586-8414
Lee County AL: 800-239-7072

Fire Department
West Point: 706-645-3509
Valley: 706-756-7170


Hospital:  Piedmont Fayette:  770-719-7000
PTC Police:  770-461-4357
PTC Fire:  770-631-2526

Troup County Emergency Management Agency

EMA Director Information:
Capt Dennis Knight
Troup County EMA
2471 Hamilton Road
LaGrange, Georgia 30240

Office: 706-883-1717
Cell: 706-523-6284
Fax: 706-883-1718
E-mail: troup.county@gema.ga.gov

American Red Cross
206 26th St.
Opelika, AL, 36801
Phone: 334-749-9981

West Point:
900 Dallis Street, Suite C
Lagrange, GA, 30240
Phone: 706-884-5818

Severe Weather

In case of severe weather, you may be alerted by one or more of the following methods:

  • Pop-up e-mail on your computer screen
  • Voicemail/e-mail messages
  • Emergency Response Team member
  • Safety and Security Personnel

Because of the absence of a campus-wide PA system, if you observe tornado activity, please notify those in your area, then contact campus security at 404-232-5420 (PAC), 678-410-1955 (EP) or 706-457-2832 (PLC) or after hours in West Point.

When an alert for a tornado warning is given, all classes and campus operations will cease immediately.


WATCH: Conditions are favorable for the development of severe weather in the area. Everyone should closely monitor the situation in case it gets worse.
WARNING: Severe weather has actually been observed, and there is an imminent threat to the area. Listen closely to instructions provided by weather radios/emergency officials.


Frequently have high winds, cloud-to-ground lightning, heavy rain, and tornados.


  • Stay away from telephones, electrical appliances, and plumbing.
  • If you can hear thunder, you are close enough to the storm to be struck.
  • Go to a safe shelter immediately.


If you hear the weather siren or radio alerts, take shelter immediately in designated shelter locations.

  • Sirens mean that there is a TORNADO WARNING, and you should seek shelter immediately.
  • If shelter is not available, move to the center and lowest point of your building.
  • Stay away from windows and doors to prevent injury from glass or other flying objects.
  • Cover your head with any heavy/bulky object to protect yourself.
  • Do not go outdoors to see the storm. Trained storm spotters will be monitoring the situation.
  • If you are in a vehicle, seek shelter in a building, ditch, or other safe place. Automobiles are very dangerous during high winds.
  • If flood water rises, do not attempt to wade or travel through the stream. Even small amounts of water can be very dangerous.
  • Report any injury/damage to the 911 dispatcher. Provide them as much information as possible to respond to the emergency.
Medical Emergencies

In case of a medical emergency:

  • Call 911 and report the emergency.
  • Request an ambulance be sent.
  • Send someone to meet the EMS and rescue crews at the street.
  • Do not move the person unless there is a threat to life to leave them in that location.
  • Provide as much information to the dispatcher regarding the illness/injury as possible (nature of injury, location of person, age of person, etc.).
  • If trained to administer first aid, such as bleeding control and CPR, do so.
  • Be sure to wear personal protective equipment.
  • Be aware of hazards associated with blood-borne pathogens.
  • Do not come into contact with body fluids.
  • If exposed to suspected infectious materials, wash the exposed area thoroughly with soap and water and seek medical attention.
  • Do not jeopardize your health or the health of the patient.
  • Wait for professional help if you are not able to provide proper first aid and safety.
  • Remain with the party until help arrives.
  • Comfort the patient and reassure them that medical assistance is on the way.
Fire Emergencies

In case of a fire emergency, you should do the following:

  1. Call fire department by dialing 911, then notify campus security at 404-232-5420 (PAC), 678-410-1955 (EP) or 706-457-2832 (PLC) or after hours in West Point.
  2. Pull fire alarm switch as you evacuate building except for flammable gas leaks.
  3. After contacted by campus security facilities and maintenance may shut off air handlers.

When reporting an incident:

  • Stay on the line with the dispatcher.
  • Provide address and location description.
  • Provide the phone number at your location.
  • Explain the situation to dispatcher in detail.
  • Evacuate using the NEAREST EXIT. If possible, avoid using elevator or ordinary stairs. Instead, seek emergency stairways.


  • Any spark may cause an ignition leading to an explosion.
  • You may be overcome quickly by gas fumes, so quick evacuation is imperative.
  • Some dangerous gases do not have an odor, so don’t let your safety be controlled by your sense of smell
Bomb Threats

If you receive a bomb threat:

  • Remain Calm
  • Keep the caller on the line as long as possible.
  • Listen carefully to the caller’s voice and words.
  • Record the time and caller ID number if shown.

Ask the caller the following questions and write down the answers as soon as possible:

  • Where is the bomb?
  • When will it explode?
  • What does the bomb look like?
  • What kind of bomb is it?
  • What will cause it to explode?
  • Did you place the bomb?
  • Why?
  • What is your name?
  • Are you an employee/student?
  • Where are you calling from?
  • Write down any information such as:
  • Background noises
  • Gender of the caller
  • Voice pitches and patterns
  • Any other information that stands out or seems unusual to you
  • Call 911 and report the event immediately.

ALL bomb threats and suspicious packages must be treated as a serious matter. If the bomb or suspicious package is discovered, do not handle the package. Get away. Do not use cell phones, radios, or other wireless devices in the building or area. Public safety personnel will advise regarding evacuation. If evacuation is ordered, look around as you exit for anything suspicious or out of place. Upon exiting the building, assemble outside and remain until instructed it is safe to return. Follow all instructions from public safety personnel. If you noticed anything suspicious while evacuating, tell public safety personnel. Do not re-enter the building unless told to do so by public safety personnel or building manager.

Physical and Suicidal Threats

If a person enters or threatens to enter the building for the purpose of causing physical violence either to persons or property:

  • Call 911 as soon as possible – explain to the dispatcher what is happening.
  • Be sure to give good directions to the dispatcher.
  • If safe, stay on the phone with the 911 dispatcher as long as possible.
  • Remove students and yourself from any danger, if possible.
  • Barricade yourself and students in a room away from the intruder.
  • If anyone becomes injured or needs medical attention, tell the 911 dispatcher.
  • Do not confront the intruder.
  • Do not leave your safe position until told to do so by police or emergency responders.


If a person is issuing suicidal threats or is facing a psychological issue:

  • Call 911 as soon as possible – explain to the dispatcher what is happening.
  • Take the student seriously. Most suicidal students give some warning of their intentions before taking some kind of action.
  • Acknowledge that a threat of, or attempt at suicide is a plea for help which you simply cannot ignore. Don’t agree to keep this kind of discussion private. Speak to the “part of the student which hasn’t yet given up hope.”
  • Discuss your concern that a student might be suicidal. This kind of discussion can actually reduce the likelihood of harmful behavior.
  • Assist the student in formulating a plan of action in response to suicidal intention. Walk them over to counseling immediately.
  • Keep your own safety in mind. A student may not intend to harm you, but it can happen due to their emotional distress.
  • Most people who attempt suicide are neither “crazy” nor psychotic. Don’t let a less intense demeanor disguise true intent of suicide.
Building Evacuation

You MUST evacuate when ordered to do so. This includes both the activation of an audible/visible fire alarm and/or verbal orders from security or emergency response team members.


  • Organize the people in your room/work area.
  • Count the number of people present.
  • Designate a gathering point in case your group gets separated during evacuation.
  • Form a line and evacuate out NEAREST SAFE exit.
  • When you reach your designated gathering point, count the number of people in your group.
  • Keep all people together while waiting outside.
  • Report any missing people to safety or any emergency response team member.
  • Report your room number and the number of missing individual(s) to safety officials seeking information.
  • Re-enter the building only when authorized by emergency response authorities..


  • Evacuate out NEAREST SAFE exit.
  • Use elevator in different building (not involved in fire) for vertical egress.
  • Ask for a guide to accompany the person.
  • Designate a gathering point for disabled person and guide to meet larger group when their evacuation is completed.


  • Do not use elevators if your building is on fire or if a hazardous material is spilled in the area of the elevator.
  • Do not allow individuals to report to their vehicles and exit campus unless ordered to do so by safety or emergency response team members.
  • If a person insists on leaving campus without authorization, notify the safety or emergency response team member in your area. It may be unsafe to walk/travel in certain areas or start auto ignition

Shelter-in-place refers to the need to remain where you are for your own safety.

Employees and students generally cannot be forced to shelter-in-place; however, there are circumstances when university officials and emergency personnel will order that everyone must stay where they are for their own safety and well-being. You should consider how and where to shelter-in-place prior to having to perform this measure.

A shelter-in-place order may be issued for several reasons:

  • Severe weather
  • Hazardous materials
  • Intruder on campus
  • Hostage situation
  • Any situation where it is best for you to stay where you are to avoid an outside threat

The reason for the shelter-in-place order may not be immediately communicated to everyone. If a shelter-in-place order is issued:

  • You should be alert for instructions and updates as they become available from the emergency personnel and university administrators.
  • If class is in session, if possible, do not allow any students to leave. If you are in other buildings such as dorms, have everyone remain there.
  • Keep everyone CALM.
  • Stay away from windows, doors, and outside walls.


You should know where the shelter areas are in your building. If you do not, attempt to seek shelter in the basement or interiormost portion of the building, avoiding windows and glass doors.


  • Secure doors if possible and seek concealment (out of sight) away from doors and windows.
  • Turn the lights off and close any blinds or curtains. If you are not able to lock the door for any reason, attempt to barricade the door with furniture without endangering or injuring yourself.


Remain in the shelter until told everything is all clear by emergency personnel. Do not leave until you are sure of the identity or source of the person making the announcement.